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Multiple P60s for Each Employee

Multiple P60s for Each Employee

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Hello, I have an odd P60 issue with Sage Payroll.  I have 21 employees and Sage is printing out 21 P60s for each employee, only one of which is the correct P60 for that employee.  The other 20 P60s bear the same name/address/NI no., etc., but contain the figures for each of the other 20 employees.  I hope I am explaining that correctly.   

I can go through the YTD values on the employee information window and find the P60 with matching figures, so the employee receives the correct P60.  However I presume HMRC will receive all 21 versions of the P60 for each employee and will have no way of knowing which is the correct one.

Has anyone come across this before?  I've tried Sage Help Centre but nothing like this is coming up.  

Many thanks.

EM

Replies (5)

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By Kazmc
25th Apr 2016 14:07

Surely?

Surely SAGE should be helping you with this? It's something that is obviously wrong in their software so you should speak with the helpdesk.

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RLI
By lionofludesch
25th Apr 2016 14:20

Brilliant

Great story - but as Kazmc says, Sage need to be resolving this for you.

A few years ago, just after HMRC software came out, I had a case where the P60s came out with every character one out.  1s became 2s, As became Bs and so on.    It was like a cipher. I ran them off the next day and they were grand.  Unbelievable.

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By AndersonAccountancy
25th Apr 2016 15:06

Ditch Sage and use Moneysoft Payroll Manager :-)

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By GHiggins
25th Apr 2016 15:16

I had the same issue, make sure your software is fully up to date. I had a service pack I'd not installed which resolved it for me.

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By Ellemme
25th Apr 2016 16:10

Many thanks for all of your replies, I didn't think we had Sage Cover so discounted trying the helpdesk.  Turns out we do and I will give that a go now.  Glad someone else has experienced this and it's not just me being daft.

 

Thanks again

EM

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