I need to let off steam, my blood is boiling right now and it isn't the heat.
So brief history, client 12 months late supplying monthly book keeping 2 years running.
Last January I receive paperwork going back to April prior when it should have been received each month. Notice client has gone over vat threshold and advised what he needed to do and what would happen.
I get an email today to say they are going elsewhere because my advice has been poor!
So they expected me to know when they hit the threshold without having the information as agreed each month but somehow it's my fault for not advising them sooner?
People really do live in their own dream world, I just can't believe the cheek of it.
Had they said thanx for the memories but it's time to part id have said good luck and take care, but they made it their choice to state I was slow at advising them sooner and completely ignoring all the issues they caused which stopped me from advising them at the appropriate time.