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NEST catch 22

Dutch employer with no UK bank account

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I have a small Dutch client who employs one person in UK. Payroll operating fine for some months but they have just staged. Very small pension contributions.

NEST are now insisting the only way to pay the contributions is via a UK bank account but the client has found it impossible to open a UK account ! Anyone else found a solution to this ?

Replies (12)

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RLI
By lionofludesch
31st Oct 2017 14:55

There was a thread about this a month or so ago.

Someone pointed out that NEST are obliged to accept the contributions.

Also, is the employee running his own PAYE scheme ? He may be able to run his own NEST scheme.

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Replying to lionofludesch:
By gerrysims
31st Oct 2017 14:59

Thanks I don't recall seeing that thread. I'll search. Not sure how we would pay NEST though. By cheque ?
The employee is not running the PAYE scheme but I have suggested maybe they could fund the DD and get reimbursed but not sure how that would be received. They are quite junior.

Thanks (1)
Replying to gerrysims:
RLI
By lionofludesch
31st Oct 2017 15:02

gerrysims wrote:

Thanks I don't recall seeing that thread. I'll search. Not sure how we would pay NEST though. By cheque ?

Dunno - bank transfer maybe ?

Thanks (0)
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By sarahg
31st Oct 2017 15:04

We had the same issue. NEST have now introduced a way of paying via debit card, as long as that card is an international card.

Alternatively Lighthouse Group offer a scheme with no DD, but it's quite expensive

Thanks (2)
Replying to sarahg:
By gerrysims
31st Oct 2017 16:08

Thanks Sarah. I'll go back to NEST as they were still insisting it had to be a UK card.
I really don't want to go down another route at more cost to the client though. NEST should just permit payment by bank transfer which they say they can't.

Thanks (1)
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By HuntFord
31st Oct 2017 16:10

Here's what the nest site says under payment methods:

We have two types of payment method you can use:
Direct Debit
debit card.
Please note that we can’t accept cheques as a payment method.
We recommend using Direct Debit as it’s the easiest way to pay contributions to us.
Using Direct Debit with NEST means you can control the timing and agree to the amount of your payments before we collect the money. It’s not the kind of Direct Debit that goes out of your account automatically on an agreed date. With NEST, you can always control when your payments are made and check the amounts before they are taken from your account. Direct Debit is just the mechanism we use to manage your payments once you’ve approved them.
Once you’ve clicked on ‘Make payment’ you don’t need to do anything else if you’re paying by Direct Debit. We’ll automatically take the agreed amount from your account and match it to the correct contribution schedule within the usual three to five working day period.
We recommend you set up the Direct Debit mandate before you enrol any workers. For more information on setting up Direct Debit mandate please see How do I let you know if I'm authorised to set up a Direct Debit mandate or not?
If you choose to use debit card as your payment method then you’ll have to manage each payment manually every time you send money to NEST. With Direct Debit you don’t need to do this.

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Replying to HuntFord:
RLI
By lionofludesch
31st Oct 2017 16:43

HuntFord wrote:

Here's what the nest site says under payment methods:

We have two types of payment method you can use:
Direct Debit
debit card.
Please note that we can’t accept cheques as a payment method.
We recommend using Direct Debit as it’s the easiest way to pay contributions to us.

Excuse my hollow laugh.

I had a message from NEST saying my client's Direct Debit was set up on 11 October and it would be available to use within 5 working days.

Fourteen working days later - still doesn't work. Money still not paid. NEST threatening to report client to TPR.

I'm considering reporting NEST to TPR as unfit to manage the scheme.

Thanks (0)
Replying to HuntFord:
By Democratus
01st Nov 2017 09:53

HuntFord wrote:

Here's what the nest site says under payment methods:

We have two types of payment method you can use:
Direct Debit
debit card.
Please note that we can’t accept cheques as a payment method.
We recommend using Direct Debit as it’s the easiest way to pay contributions to us.
Using Direct Debit with NEST means you can control the timing and agree to the amount of your payments before we collect the money. It’s not the kind of Direct Debit that goes out of your account automatically on an agreed date. With NEST, you can always control when your payments are made and check the amounts before they are taken from your account. Direct Debit is just the mechanism we use to manage your payments once you’ve approved them.
Once you’ve clicked on ‘Make payment’ you don’t need to do anything else if you’re paying by Direct Debit. We’ll automatically take the agreed amount from your account and match it to the correct contribution schedule within the usual three to five working day period.
We recommend you set up the Direct Debit mandate before you enrol any workers. For more information on setting up Direct Debit mandate please see How do I let you know if I'm authorised to set up a Direct Debit mandate or not?
If you choose to use debit card as your payment method then you’ll have to manage each payment manually every time you send money to NEST. With Direct Debit you don’t need to do this.

Talk about making a terrible system look vrtuous. "It’s not the kind of Direct Debit that goes out of your account automatically on an agreed date.". That's exactly what we want from a NEST DD.

Almost every month when i set up the payment i get a message saying i am too late and the payment will be late - guess what - Not the case.

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Hallerud at Easter
By DJKL
01st Nov 2017 10:23

Looks like it could all be a Major Major problem.

Thanks (1)
Replying to DJKL:
By Democratus
01st Nov 2017 10:49

Nice punnish response

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Replying to Democratus:
Hallerud at Easter
By DJKL
01st Nov 2017 23:37

"Haste thee nymph, and bring with thee
Jest and youthful Jollity,
Quips and cranks, and wanton wiles,
Nods, and becks, and wreathed smiles"

John Milton, LAllegro

Given the standard of my technical accounting and tax skills it is probably all I can try to bring to the party, my vague memories from English Lit at university; it was obviously a sound choice of course for a life of debits and credits.

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avatar
By Christiem45
01st Nov 2017 22:47

The Lighthouse Pensions Trust do accept payments from Non UK Bank Accounts.

My contact number and e mail address are 07773 150664 and [email protected]

Please do feel free to contact me to discuss further

Mark

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