I have about 25 clients who use NEST for their pension, but 3 always get flagged as paying their contribution late, despite the fact that it is on DD and it's upto NEST when it's taken. [like, WTAF?!?!]
We use Moneysoft and once the RTI is submitted, immediately file the contribution and payment reports via the integrations.
One of the clients is set for payment after 10 days (all set on NEST), the other 2 were 10 days, but I changed to 20 to see if that made a difference. It did not.
Any idea what setting I need to adjust in NEST so that it decides to sweep for the DD in time?