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New 'Improved' layout of HMRC's PAYE page?

HMRC are updating the PAYE layout - the layout seems better but gives less information re payments.

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A colleague accessed the HMRC PAYE page to check our company figures and was met with a new layout that does not give a full breakdown of the figures and our payments. Our P30 figure did not match the HMRC payment figure. We calculated the difference as being the Employers Allowance but this is now not shown on the new layout. Also missing are statutory payments and Student loan deductions. For anyone using the HMRC site to cross check their RTI submission against the HMRC figures this could be a nightmare.

Having logged onto HMRC to check my payroll clients, I have a payment query from one, I am unable to access the payments page as this is 'being updated'.

After an online discussion with an HMRC operative it seems that the changes that have taken place for our personal company PAYE page is now coming to Agents and Accountants pages.... I am concerened that this limited information will make it difficult and time consuming, if not impossible, to trace errors. HMRC have assured me that we will still have access to all the payment information that we have at present. Hmmm... not convinved.

Has anyone experienced this new page and managed to get the payment / breakdown information from this new layout, if so, could you advise on where to look that doesn't ultimately involve a lengthy telephone call?

Replies (11)

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By SteLacca
06th Oct 2017 11:12

I can't see any difference. Just checked on one of our clients and it looks just the same.

Is it the case that you were not on the beta and so have just encountered the new interface that many of us have been using for two years or so?

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By sastakpayroll
06th Oct 2017 11:40

HI, I have just checked and it is the BETA that is being changed.

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By SteLacca
06th Oct 2017 12:21

Perhaps it's a slow rollout then. I'm on the beta and, as said, I can see no difference.

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By SJRUK
06th Oct 2017 14:51

Yes, its horrible.
I have a client that's about £22k in arrears over many many months - its a nightmare trying to trace what's happened or not and to cap it all it didn't even show the total amount outstanding - I had to manually add it all up.

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Replying to SJRUK:
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By sastakpayroll
09th Oct 2017 16:07

I'm feeling the frustration too....

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By Democratus
06th Oct 2017 15:23

Ours looks different but if I click on " see annual statements " I get access to monthly summaries.

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Replying to Democratus:
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By sastakpayroll
09th Oct 2017 16:05

At present my statement page hasn't altered but HMRC have removed the payment page and are 'upgrading' this. Not sure if you still have this available, but if you do it won't be there for long by the sounds of it.

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By nigelr
06th Oct 2017 16:53

HMRC have just announced that the PAYE gateway offering is being upgraded from 13 to 15 October. Hopefully it will have more useful information as well as the ability to make changes to the data e.g where a client has paid using the wrong month reference.

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Replying to nigelr:
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By sastakpayroll
09th Oct 2017 16:02

If this is the case then this would be very useful. Thanks for the info.

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By Kate Upcraft
09th Oct 2017 13:46

The Business Tax account has been upgraded - I use the term loosely - I wrote about the planned changes in my article https://www.accountingweb.co.uk/tax/hmrc-policy/business-tax-accounts-ge.... However, when I logged in to my scheme about 10 days ago I was not impressed with the layout or the fact the payment page had been removed. So, I contacted HMRC and spent last monday pm with the BTA developers and they were very receptive to all my feedback so I'm hopeful we will get all the functionality back and more (eventually!)

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Replying to bassett1:
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By sastakpayroll
09th Oct 2017 16:00

Thank you for the feedback, and sorry I missed your article. Lets hope that they exercise some consideration for the users of the site and implement your suggestions. I shall wait, in hope, for something useful from them.

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