A colleague accessed the HMRC PAYE page to check our company figures and was met with a new layout that does not give a full breakdown of the figures and our payments. Our P30 figure did not match the HMRC payment figure. We calculated the difference as being the Employers Allowance but this is now not shown on the new layout. Also missing are statutory payments and Student loan deductions. For anyone using the HMRC site to cross check their RTI submission against the HMRC figures this could be a nightmare.
Having logged onto HMRC to check my payroll clients, I have a payment query from one, I am unable to access the payments page as this is 'being updated'.
After an online discussion with an HMRC operative it seems that the changes that have taken place for our personal company PAYE page is now coming to Agents and Accountants pages.... I am concerened that this limited information will make it difficult and time consuming, if not impossible, to trace errors. HMRC have assured me that we will still have access to all the payment information that we have at present. Hmmm... not convinved.
Has anyone experienced this new page and managed to get the payment / breakdown information from this new layout, if so, could you advise on where to look that doesn't ultimately involve a lengthy telephone call?