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NEWS: HMRC helplines will be open 30th and 31st

HMRC phone lines will be open Sat 30th 8-6 and Sunday 31st 9-6

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By LukeS
20th Jan 2021 10:45

It's ok opening them, but getting anybody to answer in a reasonable time is impossible these days.

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By fawltybasil2575
20th Jan 2021 11:28

Thank you, MJS.

The other (in my humble submission) at least equally important aspects of the HMRC letter (as commented upon by ICAEW) are:-

(1) HMRC again effectively guaranteeing appeal WILL be accepted if delay is Covid-related,

(2) Possible means being considered by HMRC for agents to submit composite
appeals (ie for multiple clients),

(3) Penalty Notices probably to be issued later than normal (at least impliedly from
the sentence beginning “We will not start”).


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A Putey FACA
By Arthur Putey
20th Jan 2021 13:30

That's nice. We won't be open though.

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Replying to Arthur Putey:
By ireallyshouldknowthisbut
20th Jan 2021 14:06


Are people really going to be working next weekend dealing with the dregs of their client base who waltz in next Monday looking for a return?

Its like enabling a drug addict.

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By Cheshire
20th Jan 2021 13:35

Will not need it, but thank you for the update. This is where this site comes into its own.

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