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No letter of etiquette received

What is common practice these days?

I had noticed a (now previous) client of mine had disappeared of my list of clients with HMRC. I suspected they had therefore gone elsewhere, contacted them, and they confirmed they had.

When I write to a previous accountant, I await a reply before transferring them across, apart from common courtesy (yes I'm old fashioned and believe in politeness) there could sometimes be a professional objection.

Is this order of events not followed any more? And in any case they won't have my Capital Allowances workings etc.

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13th Feb 2018 21:16

If the new accountants are unqualified they will not be subject to the professional requirements you refer to.

If they are qualified and have not complied with those requirements, if I were you I would report them to their professional body.

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to johngroganjga
13th Feb 2018 22:02

Great, thanks for confirming. I don't know who they have moved to, so no way of knowing which type, but sounds like the former.

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By NH
to johngroganjga
15th Feb 2018 14:23

Why bother incurring even more time and expense, if I was you I would just forget it and move on, who cares?

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13th Feb 2018 21:56

I agree with John. When so many new accountants are not bound by codes of conduct, ethical guidelines and institute regulations is it any wonder such niceties don’t apply them.

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13th Feb 2018 22:07

Regardless of professional body. I often see professional clearances written by accountancy firms. It's the independent guys who don't send them.

I equally have a problem whereby when we write for professional clearances, we never receive a response.

With regards to reporting people, I wouldn't go that far. It wouldn't hurt to remind someone of their professional duties if you don't receive a clearance letter. At the end of the day though, we're all adults. There's no need to go telling tales unless you know they are a regular offender and have been told.

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By Mr_awol
to John Charman
14th Feb 2018 09:39

John Charman wrote:

I equally have a problem whereby when we write for professional clearances, we never receive a response.

I had a spate of those. I now insert a paragraph telling them that if I haven't heard back by x date then i'll assume there are no objections and i'll crack on with things. Hardly ever get blanked now.

To be honest I know most of the local firms fairly well anyway so handover tends to go quite smoothly.

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14th Feb 2018 09:49

"And in any case they won't have my Capital Allowances workings etc."

You'll have the somewhat (some might say) perverse satisfaction that the subsequent Tax return, is probably incorrect?

If you're busy enough, I wouldn't lose any sleep over the lack of communication. Some individuals have standards, some don't.

One things for sure, if the "new" kids on the block come knocking, for the capital allowances computations, you'll have a couple of choices?

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to Chris.Mann
14th Feb 2018 11:23

It was a small fee so not bothered on that side and yes I will have some satisfaction. They had asked my advice on something and didn’t like my answer (even though correct!) so must have gone to a cowboy who had told them what they wanted to hear c/o man at the pub

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14th Feb 2018 09:51

I am always mystified that anyone can pick up a client WITHOUT reference to the prior years workings.

I am equally mystified when you ask for the standing file/closing balance sheet etc and get met with "there is no balance sheet/adjustments from clients workings" from the incumbent, despite when you look at the file around the opening position and there are blatantly items which cross years.

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By cathyne
14th Feb 2018 19:31

Well I don't see many professional clearance letters, but I write plenty, which is nice.
There is one firm in particular, who are always tardy in supplying (some of) the reasonable handover information which I request, and on occasion, where said handover has not been completed in good time,
I have had to work it out myself, sometimes with additional help from Her Majesty's RC.
Hasten to add that I never act for a client before that client has given written notice to the previous adviser that they no longer require their services, and I have ascertained that all fees are fully settled.

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16th Feb 2018 11:20

mixed thoughts on this, a client with a well known firm was disengaged and then when i wrote to them they wanted a clearance letter! i pointed out the fallacy of their ways in no uncertain terms and got the info i needed straight way. With regard to CA's i suggest if you are so old fashioned that you send it to the client if they have paid for them after all, that would be the professional thing to do

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