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No longer using Sage but need access.# to data

I cannot access the Sage program - it says my licence has expired

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I need to access the data to find a transactio and can't get into Sage. I can get a workaround, but what happens if I get an HMCE inspection - sureley they will want access to the data? I moved to Xero and only converted 3 years of data.

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By SXGuy
23rd Sep 2019 09:56

I believe I have read in the past that you can't have access to data when your license expires. So sadly unless you pay for one it's gone. Perhaps you should have printed off all entries prior to the license lapsing.

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Replying to SXGuy:
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By tracy.sammy23.freeserve.c
23rd Sep 2019 10:31

9 years worth of transaction? :)

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Replying to tracy.sammy23.freeserve.c:
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By SXGuy
23rd Sep 2019 10:38

Don't shoot the messenger

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Replying to tracy.sammy23.freeserve.c:
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By JoF
23rd Sep 2019 10:46

Not literally printing of course. Audit trail and a variety of reports would have sufficed.

But it was all in the small print. Always read the small print.

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Replying to tracy.sammy23.freeserve.c:
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By SBS33
26th Sep 2019 13:56

Save it as a PDF file

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By johnt27
23rd Sep 2019 10:06

Speak to your accountant, most will have some form of legacy Sage licencing running unless they are 100% cloud.

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By Duggimon
23rd Sep 2019 11:01

Do you have a backup of all the data that someone else could restore for you?

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Replying to Duggimon:
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By tracy.sammy23.freeserve.c
23rd Sep 2019 11:38

I do thankfully. It was really to try and untangle a complex client's payments over the years. I found it easier to work it through using Sage than Xero...

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By jaffe123
23rd Sep 2019 16:51

A few years ago I found that changing the date on my computer so it fell within a licence period allowed access. Don't know if that will still work.

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By markabacus
26th Sep 2019 11:03

Date change is what I wld suggest too, it too has worked for me.

This also raise the question as to what happens if you are in a cloud based system and either:
a. You change systems, do have to print/move all you history to meet statutory requirements. Blimey that's a great way to lock users in
b. The provider goes out of business

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By David Gordon FCCA
26th Sep 2019 11:34

What did you expect? SAGE are a business not a charity.
If you know you will not be renewing a license make sure you have copied a readable version of
Data to somewhere safe.
Which leads me to another emotive point:
Accountants as with the rest of the Human Race, also at sometime fall off the tree.
Please, ensure that whoever has to clear up after you has access to your programs, data, and all else.
Clients can in fact claim on your estate under PI if your lack of forethought results in a loss to the client.

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By libraBE
26th Sep 2019 12:07

I also believe Sage allowed you to pay for a 1 month access window, for such eventualities as post cessation vat inspections, so that might work for you.

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By libraBE
26th Sep 2019 12:07

I also believe Sage allowed you to pay for a 1 month access window, for such eventualities as post cessation vat inspections, so that might work for you.

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