As we all know December and January are quite busy months, therefore sometimes every minute counts and nobody wants time wasted. This month I had few late meetings, including weekends, with clients who decided not to turn up and not even to send a message to cancel appointment. Might be wrong but I have decided to charge non appearance fee. Basically – you pay £20 upfront and if you don’t turn up you lose it (you can move appointment only once), if you turn up, you get this money back. Is anybody of you doing something like that?