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Oh joy - HMRC sending SATR reminders .....

Didn't find your answer?

So I've just been forwarded an HMRC email by a client reminding him to file - starts:

" Dear customer, Our records show that you'll need to send us your Self Assessment tax return and pay any tax you owe by 31 January 2022. But you don't have to wait until January - you can file your return and get it out of the way...................."

Only issue is (as he remembered) it was already filed. Back in September, I just checked on line to be sure.

Surely HMRC could check before emailing? If HMRC send these reminders to everyone then lots of my clients that have already been filed will forward them on to me to double check (and I can't blame them for that). If so then thanks HMRC for creating another pointless time wasting excercise. 

I do hope it's a one-off - has anyone else had this?

 

Replies (15)

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By sarahg
16th Nov 2021 14:31

Have you checked the UTR, I had some clients with multiple records set up

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By HClarke
16th Nov 2021 15:09

I've had one sent over from a client this morning - their return was filed 20 October, and is showing received by HMRC on that day!

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By Paul Crowley
16th Nov 2021 16:03

That would explain a call I had a short time ago
Client told me he had paid for him and his wife and wanted to know what showed as payable on HMRC system
Asked if HMRC still send out payment reminders

I advised him he had paid early the correct amounts
Now I understand

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By tltodman
16th Nov 2021 16:35

Yep I got one for myself this morning.
My return was filed in April (shame I'm not as organised with all my client returns!)
Flipping irritating and I'm needing to double check it really was filed just to be on the safe side.

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Replying to tltodman:
Red Leader
By Red Leader
16th Nov 2021 17:07

+1.

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Replying to Red Leader:
RedFive
By RedFive
17th Nov 2021 11:48

+1

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By thomas34
16th Nov 2021 17:06

And me. Told me I had started the process (presumably using their own software) but hadn't completed it. As another has said I had to double check that my already filed return had actually been received. This checking of HMRC errors is almost on a daily basis now. Glad I'm jumping ship soon.

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By Paul Crowley
16th Nov 2021 17:32

Based on replies, another annoying HMRC cluster tuck
If only they would do their job and clear the post in less that 6 months

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Replying to Paul Crowley:
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By Catherine Newman
17th Nov 2021 12:41

They were my thoughts entirely.

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By thomas34
16th Nov 2021 17:37

Cluster tuck is an understatement. Just had a second email offering to help me fill in my form by visiting a webinar. Proud to say that I shall be retiring without ever logging on to a webinar.

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Replying to thomas34:
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By Paul Crowley
17th Nov 2021 01:57

Could be that you appear to be an unrepresented taxpayer to HMRC.
Wonder if such webinars will be made available to cover MTD in its various forms

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Replying to Paul Crowley:
RedFive
By RedFive
17th Nov 2021 11:51

A fair assumption but like responders above mine done in April (always first of the 256 I do, showing as received 6 April 2021) and both emails received this week. I also have myself as agent to myself if that makes sense. Don't know why, ocd or something.

Of course I havn't paid it yet, so maybe it's that. ;-/

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Replying to RedFive:
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By Paul Crowley
17th Nov 2021 12:15

I am my agent
I have not had one, but I had no email set up
Just added
Really this is just a sweep of all emails with no logic check of filing the return by the sound of it

EDIT
Does not explain the posting made yesterday
That client had no email address

It would be an odd coincidence

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Replying to thomas34:
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By Catherine Newman
17th Nov 2021 12:42

I got one offering help too. I accidentally found both of them in spam-the best place for them.

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By Catherine Newman
17th Nov 2021 12:39

I have and it was my own and I filed on 6 April. It is an easy way of targeting people with PTAs. God help us all with the verbal we are going to get.

I have just re-read it. Half way down it says "If you have already filed your return-thank you".

HMRC have no concept of the carnage this will cause.

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