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Online tax return company query

Has anybody used these or heard of them?

Didn't find your answer?

An online tax return company somehow resubmitted a friend's tax return and told HMRC they were no longer self employed and the self employment income was actually bank interest received.

Let's put this in perspective. My friend earned about £13k from self employment and the company told HMRC they earned £13k bank interest.

HMRC have paid the tax refund direct to the company without even questioning this.

No idea how they got her UTR and NI number either but can obviously do the same for future years with this info.

It's been reported to HMRC and action fraud.

Just wanted to know if they have done this to others?

*This post has been edited by the moderating team.*

Replies (31)

Comments for this post are now closed.

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By Matrix
27th Mar 2021 16:39

Yes but (according to HMRC) my client signed a 64-8 for them to deal with a tax refund on PPI.

Are you sure your friend didn’t engage them?

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RLI
By lionofludesch
27th Mar 2021 17:00

Interesting.

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By Paul Crowley
27th Mar 2021 17:35

Second hand stories are always incomplete
Lots of people embellish or just plain lie to defend what they did wrongly or stupidly
You have published. You are responsible for making a public allegation of fraud against an identifiable company and identifiable people.
This could cost you personally Tens of thousands of pounds.
Recommend you take legal advice within the next hour.

BUT only after getting the true story from your 'friend'
You need to make a full and unreserved public apology once you know the true facts

Either that or it is correct and your friend did not get the money and did not deal with the persons you accuse
Be aware firms that work on the phone record calls as proof of engagement, whether or not it says so before your 'friend' was put through

The contact us page does NOT ask for tax details.

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Replying to Paul Crowley:
RLI
By lionofludesch
27th Mar 2021 17:34

Quote:

Second hand stories are always incomplete
Lots of people embellish or just plain lie to defend what they did wrongly or stupidly
You have published. You are responsible for making a public allegation of fraud against an identifiable company and identifiable people.

In contrast, the OP is Anonymous.

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Replying to lionofludesch:
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By Paul Crowley
27th Mar 2021 17:37

Aweb have contact points

Social media have the opportunity to pay up or identify the user

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By Paul Crowley
27th Mar 2021 17:34

So that you are aware HMRC will not usually repay tax to an agent unless agent is both recognised by HMRC as an agent (registered with HMRC as a tax agent) and also authorised by client that agent represents them.
There is of course a cheat system where the return says other nominee. Not illegal but do not know any agent that chooses other nominee.
It would be improper to file any return without client authority (which can be given by email, Zoom, or telephone call)

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By DaveyJonesLocker
27th Mar 2021 18:52

Why do these sort of tales always involve "a friend"?

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By Carole Baldwin
28th Mar 2021 10:31

If, as claimed, this company has fraudulently informed HMRC that £13k of self employed income was in fact bank interest then this is indeed a "scam". A very easy one for HMRC to verify as they have access to bank accounts attracting such levels of interest. Either it is bank interest, or, it isn't and the companies named by the OP have serious questions to answer.

At current interest levels you would need a very healthy bank balance to earn £13k interest.

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Replying to Carole Baldwin:
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By Paul Crowley
28th Mar 2021 17:45

They claim to have a speciality in reclaiming the tax deducted on PPI claims.

'Don’t miss your chance to claim back the tax deducted from your PPI compensation'

Idiot tax payer has the opportunity to Either contact them email, request a call or jump straight in and make a claim, give tax details and confirm ID and give authority without any controls visible.

A £13,000 PPI claim very credible

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By tom123
28th Mar 2021 11:41

Website for the company named seems legitimate enough to me,

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Replying to tom123:
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By Hugo Fair
28th Mar 2021 12:24

Yeah, but the reviews (from Google and other independent platforms) are fairly universally coruscating - and far more libellous (if untrue) than those in OP.

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Replying to Hugo Fair:
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By Wanderer
28th Mar 2021 14:09

TrustPilot shows 10 reviews in total of which
5 glowing reviews all posted on the same day.
- I'm convinced!

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Replying to Hugo Fair:
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By Paul Crowley
28th Mar 2021 17:48

'No idea how they got her UTR and NI number either but can obviously do the same for future years with this info.'

I consider the claim that 'friend' does not know how they got tax references an accusation that trumps all other bad references

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blue sheep
By Nigel Henshaw
28th Mar 2021 16:27

What tax was there to refund?

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Replying to NH:
RLI
By lionofludesch
28th Mar 2021 16:56

Just a guess but tax deducted from the interest at source, Class 4 NI ?

It's a garbled story so there's no definitive answer.

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Replying to NH:
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By Paul Crowley
28th Mar 2021 17:52

In addition the genuine tax due on the claimed genuine tax return previously submitted by the friend
Knew how to file her tax return but requested on line people to claim back the tax deduction on the PPI

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Replying to Paul Crowley:
RLI
By lionofludesch
28th Mar 2021 17:58

Quote:

In addition the genuine tax due on the claimed genuine tax return previously submitted by the friend
Knew how to file her tax return but requested on line people to claim back the tax deduction on the PPI

Well, there's the anomaly.

Why was the self employment income left out of the revised return ?

Or more mysteriously ....

Was the self employed income left out of the revised return ? If not, there'd be precious little in the way of repayment. If it was, then we're looking at some level of incompetence or possibly fraud.

But, as I said earlier, the facts are garbled at best.

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Replying to lionofludesch:
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By Hugo Fair
28th Mar 2021 18:31

Garbled indeed - verging on the invisible/incomplete spectra!

Reading between the lines (always a dodgy way to analyse things), one of the reviews at suggests that a 'valid' PPI claim has somehow resulted in 'agency' being established such that an unrelated tax reclaim was processed without client's knowledge (or eventual benefit).

Something strange is stirring in the woodpile ... but we don't have enough data to interpret what it is.

EDIT: the link above should include all the characters upto/including 791004.htm (but posting the reply on this site truncates the URL).

*This comment has been edited by the moderating team.*

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Replying to lionofludesch:
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By Matrix
28th Mar 2021 18:34

I don’t think they submit revised returns. They just get the tax back on the PPI.

Like some others, I have also seen the reviews which are mostly moaning about the fees. Customers don’t seem to deny authorising this firm to deal with HMRC on their behalf. Whereas this poster seems to think there was fraud.

Edited to reply to Hugo too: the same happened to my client. There was an overpayment on the account which was repaid to this firm. HMRC read out the cover letter to the 64-8 my client had signed which authorised HMRC to repay the company.

*This comment has been edited by the moderating team.*

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By carnmores
28th Mar 2021 18:10

i saw an ad from them on fakebook / instagram gave them both barrels .

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Replying to carnmores:
By Paul D Utherone
29th Mar 2021 10:59

...as do I to all the PPI / MA / Uniform Allowance tax claim company ads when I'm feeling in a particularly bad mood. That and report them as spammers :)

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By Paul Crowley
28th Mar 2021 18:44

This now shows if reviews are searched
Hope your 'friend' gave you the full facts

*This comment has been edited by the moderating team.*

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Replying to Paul Crowley:
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By Hugo Fair
28th Mar 2021 19:43

And for those puzzling over how a 3rd-party ends up being (legally) sent money by HMRC regarding someone's tax affairs even though the individual is unaware of the claim or process ... try https://www.litrg.org.uk/tax-guides/tax-basics/how-do-i-claim-tax-back/s... (particularly with regard to Deeds of Assignment).

Note: I'm not saying that this relates to the OP ... but this LITRG article was an eye opener for me and could be highly pertinent to the clients of other members here.

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Replying to Hugo Fair:
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By Matrix
28th Mar 2021 19:58

The link does not say the customer is unaware. It says they authorise the claim firm.

If they choose not to read the details that is up to them. I spent 3 hours on the phone to HMRC as I thought there was fraud but it turns out my client is just an idiot.

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Replying to Matrix:
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By Hugo Fair
28th Mar 2021 21:28

We could quibble over the word "aware" if you want ... my meaning is that the client is unaware of the impact of what they've signed - and that therefore later repercussions are a surprise to the client (such as processing of claims that have nothing to do with the original reason for signing the deed).

This is the whole point of the LITRG article ... which goes on to explain (and give examples of) how wide-ranging the deed can be - and how hard it can be to revoke it without further costs/penalties.

Your client may well have turned out to be an idiot, but many clients are unable (not just unwilling) to properly understand what they are signing without receipt of unbiased advice - which is not provided by 'tax refund companies'!

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By I'msorryIhaven'taclue
29th Mar 2021 11:20

Quote:

It's been reported to HMRC and action fraud.


Per their website: We are registered with HMRC for M.L.R supervision . How ironic!

Two-man company with 10,000 penny-shares; but no persons with significant control registered.

But if you were having a tyre fixed or a tooth filled, would you be able to tell the difference between professionals and those on the fringe?

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Replying to I'msorryIhaven'taclue:
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By Paul Crowley
29th Mar 2021 11:50

Or at least OPs 'friend' said she was going to.

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By codling
29th Mar 2021 11:32

Had a client who was due a repayment for MTA for 2019 but nothing for earlier years as wife's income too high. That, with balancing overpayment under SA, gave a repayment of about £500 and I told client to expect this. He did not receive it. Turned out that he had previously contacted a firm that "specialised" in MTA claims (unbeknown to me) and had signed an authority for them to receive repayments but as no claim was possible up until then, no repayment received.
Repayment claim on 2019 Tax Return was sent to the "specialist" firm with no notification to client.
It was only when I queried it with HMRC that I found out what had happened and told client who sheepishly confirmed the authority. He had not had any of part of the repayment from this firm and after contacting them they reluctantly sent him the balance after deducting 40% plus vat. He did not say why he had not asked me about possible claims!
A nice way to get a windfall without doing anything to earn it!

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Replying to codling:
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By Paul Crowley
29th Mar 2021 11:42

Amazed that clients with accountants go that route
Still, nowt as queer as folks

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Replying to Paul Crowley:
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By I'msorryIhaven'taclue
29th Mar 2021 13:36

Quote:

Still, nowt as queer as folks


Is that a tip of your flat-cap towards today being West Riding Day?
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Tallula Brogan
By Tallula Brogan
30th Mar 2021 11:21

Hi everyone, the moderating team have decided to close any further comments on this thread. Thank you.

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