Instead of enjoying my one weekend off in recent weeks, I'm worrying about the work piling up in the office. There is a disciplinary process underway for one of my staff members due to poor performance. Deadlines were not being met by this staff member and then he was off sick. As we are a team of 4, work is piling up. Lots of time has been taken up dealing with a client complaint (due to above staff member) and all the HR stuff, as well as the day to day crappiness of his poor performance. I'm basically doing the work he should be doing as well as my own. Marketing and practice development have fallen by the wayside, so my practice is suffering. Also, monthly invoices are not going out on time due to work not being finished. It's proving difficult to motivate him to improve and it is difficult to let him go due to employment law. I have received both HR and legal advice and it is being handled. I can't start the recruitment process for a replacement as I don't know how long this process will take.
My immediate concern is getting work back on track. We have a system for keeping track of work to be done, so at least we know what the workload is.
Is it worth hiring a good temp for a few weeks - would they be able to hit the ground running or would it take too long to train them in? Is it too expensive relative to charge out rates?
Or should the rest of us work our socks off for the next few weeks? We have found some smarter/quicker ways to do some work, so some good did come out of it! I'm just not sure I can sustain this level of work for much longer. I also have a family holiday coming up next month that I really need for my own sanity.
Has anyone else fought their way out of an overwhelming workload and lived to tell the tale?
Thanks for listening.
(Posted as anonymous due to HR issues.)