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PAYE for Agents

PAYE for Agents

Didn't find your answer?

Have tried to go into PAYE for Agents this morning to review tax codes for 2014/15.

Current tax year seems to be defaulting to 2012/13! Cannot access any new codes for 2014/15. Anyone else got the same problem?

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John Stokdyk, AccountingWEB head of insight
By John Stokdyk
07th Apr 2014 10:42

Yes - the reports are already coming in...

since 7:30am when Flash Gordon first alerted us.

We've been picking more complaints since then, but HMRC were apparently unaware of the issue when we asked about it. Watch this item - we'll report back immediately we hear what's gone wrong and when it's likely to be fixed.

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John Stokdyk, AccountingWEB head of insight
By John Stokdyk
07th Apr 2014 12:10

It should have been fixed by 8:30am

HMRC tell us, but one of our contacts at Banks Accountants says it is still happening for some clients. Peter - are you still affected?

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Replying to ireallyshouldknowthisbut:
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By Peter Cane
07th Apr 2014 12:46

Still not right

Hi John

Have just tried again. The first time I went in, it seemed okay, but then went funny again. Have been into a couple of other clients and it's still defaulting to 2012/13, so not sorted yet.

 

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Replying to the_drookit_dug:
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By Peter Cane
07th Apr 2014 16:17

Update 16:15

Still not having any joy with this one. Have just tried to go back in. Seemed to be getting somewhere with first client record, but then subsequent client records keep defaulting back to 2012/13. then if I go back into that first client record, that too has defaulted back.

Have also tried in both Google Chrome and Internet Explorer but same issues on both.

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