Problem with Sage

Problem with Sage

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Hi everyone

I need help with a Sage problem and I'm hoping that someone can help.

I need to restore the previous year but when I click on OK I get a message "error creating file C:\program files\sage\accounts\accdata\accdata.ini".  I'm using an oldish version but it is my own backup and I haven't updated anything so ahould be OK. 

Can anyone help.

Many thanks to any who take the time to read/answer.

Replies (6)

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By mjcpage
28th Nov 2012 16:18

Hi

 

I'm afraid I do not know the answer - but you might try oposting it on :

http://sageforum.co.uk  Mike Page

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By johndon68
28th Nov 2012 17:40

Restore

Go to the folder in question and rename the file then restore.

John

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Replying to kaff:
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By teresarose
29th Nov 2012 07:29

Hi John

When you say change the name, what do I change it to? Does it matter?  I assume I keep the ini suffix.

 

 

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By johndon68
29th Nov 2012 07:47

Rename

In Windows Explorer, go to the folder C:\program files\sage\accounts\accdata - in that folder will be a file called accdata.ini

Right click on the file and select Rename - change it's name to anything else, it doesn't matter what.

Then try and restore the backup again.

John

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Replying to Cheshire:
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By teresarose
29th Nov 2012 14:11

Ok thanks I'll try that. 

Ok thanks I'll try that.  Much appreciated.

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Replying to Cheshire:
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By teresarose
03rd Dec 2012 07:20

Hi John

I've tried to follow your instructions, unfortunately the file doesn't open. 

Is there another way?

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