We have had massive problems obtaining info from a new clients old accountant. It took nearly six months to get the information needed for the accounts.
They dealt with all share paperwork and confirmation statements for the client. Based on the filed Confirmation Statements there is a lot of unfiled docs (resolutions / SH01's etc.), I am getting constant excuses (over several months) regarding copies of share transfer forms/minutes etc (there have a lot of share changes), what choices do I have as I am getting nowhere and want to do the remedial work ASAP ? Is it a matter of threatening a complaint to the institute? (ICAEW)