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PTP New Software??

PTP New Software??

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I have just done my transfers for the accounts for PTP accounts platform to PTP Accounts Production, and I am wondering if anyone else seems to experiance the same problem as me.  It has taken nearly all day to transfer most of my Accounts over (some I still going to need help with), I now also find out that 20% of the journal/codes do not match from one to the other.  Just for one client 2010 accounts i have 22 no description codes, things like heat & light, water rates.

Am I the only one that uses PTP that is so frastrated and angry about this complete change of accounts production software? has noone at PTP heard of the saying "if it ain't broken dont fix it"?.

I am only a small one man band, and i am having this problem with this software, i would love to know how some of the bigger accountants are managing? 

I did recieve a call from one of the support ppl this morning, but that was just to show me how to transfer the info, now I need someone else to show me how to change the describtions of the journal codes, as the perdon that helped me this morning could not ans this, in fact it looks like it is a different department that needs to show me this. I also going need help with trying to use the new software to produce a set of accounts, and this is why i am seriously thinking of changing from PTP to another software, if I am going to have to learn how to use a software I might as well go with someone differently, maybe someone that might take the clientsinto consideration before they make such a big change to the software.

Anyone that knows of a software that produces Accounts/Tax Returns/CT600 that does not cost an arm & a leg?  I will appreciate any suggestions.  Thanks

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Locutus of Borg
By Locutus
08th Feb 2011 00:28

You're lucky ....

I'm still trying to get SQL Express loaded up first, which is required by the new PTP Accounts Production Package.  I get an error message every time I try - even on two different computers.  PTP are going to get a call next week I think.

The whole PTP Accounts Production re-write is to make it compliant with HMRC's iXBRL filing format, which is mandatory from 1 April 2011.

At least PTP have some sort of a solution.  Sage announced their's wouldn't be ready until some time after 1 April 2011.

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By BigBadWolf
08th Feb 2011 01:43

Software

 Anyone that knows of a software that produces Accounts/Tax Returns/CT600 that does not cost an arm & a leg?

 

Try Absolute/Forbes

or VT for Accounts+Bookkeeping  and Ftax for CT600/SA100

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By giannina
08th Feb 2011 07:17

Try Comprehensive Accounts + TaxCalc

 

Tony Margaritelli - Chair ICPA

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By ShirleyM
08th Feb 2011 09:46

VT & TaxCalc

Simple, quick, very user friendly, reasonable price and they integrate well. Both allow unlimited clients. I'm not sure whether PTP still charge extra for the online filing (they did a few years ago), but it is included in the basic price with the above software.

Get your clients onto VT Cashbook or VTT+ and the job is even simpler!

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By daveforbes
08th Feb 2011 10:00

migration

If you try forbes/absolute accounts, and choose File / import / ptp in clientbase you could give us some feedback.

It would be good to know how the migration from PTP to ours compares with the migration from PTP(old) to PTP(new) !

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By Jamie72
08th Feb 2011 10:20

Absolutely Amazing (pun intended)

I don't usually comment on here but feel my experience will be of good value.

We moved from PTP to Absolute recently following several issues with PTP and the data import was amazing. One (of the many) problems we had when moving from our old supplier to PTP was the lack of data transfer - we did receive a discount at the point of purchase because of this, but it was in no way as good as the data transfer that Absolute offered us. 

Never been happier now, no problems with the software, data import plus lower costs - no doubt IRIS will be pushing up the cost of PTP AGAIN this year. Glad to see the back of them, it really does feel as though Absolute care about their customers, have a competent support team and any software issues are resolved quickly - complete opposite to the sloppy support that PTP have offered over the past 8-9 months.

The other package we looked at was Taxcalc, which I personally quite liked but a couple of my colleagues just couldn't get on with it. Still worth a look though.

J

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By carol-long
08th Feb 2011 10:32

Jump ship now

I experienced similar when IRIS went SQL - they used me as a guinea pig - all the while I have been paying top dollar for buggy software.   See my post - IRIS an Acrimonious break-up.

Wasted hour  upon hour of non billable and much frustration - and now having to pay for months after I have ceased using....

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By cassnco
08th Feb 2011 11:57

PTP New Software??

Hi I thought the same as you as well, but the new software is not to intergrate the  IXBRL only, the accounts software has been completly changed and it is now unrecognisable.  It looks like most of the  codes transfered are transfered as non describtion.  I just hope you have abetter time than I am having when you set up the new software

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By Jamie72
08th Feb 2011 12:11

PTP Accounts

 I heard the "new" ptp accounts is just a stripped down version of IRIS accounts?

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By Flash Gordon
08th Feb 2011 14:03

Can't load it either

I've tried repeatedly to load the SQL thingumy and it won't have it so I'm ditching PTP Accounts. I've already gone over to Taxcalc for all my tax software and wish they'd bring their accounts software out now so I could see if it will be worth investing in before I go for something else instead. I've tried Absolute briefly but couldn't get it to download my PTP backup so I need to have another play there and I had a go on ICPA's recommended Comprehensive Accounts but that started playing silly buggers on me so not impressed. I used to use VT many moons ago but always felt it was a bit clunky and not fully automated so not convinced there. Struggling to find something decent in time now as I've a lot of March year ends and will therefore be churning out accounts come April / May time! There doesn't seem to be that much choice at a decent price (unlike tax software)......

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By cassnco
08th Feb 2011 18:31

PTP New Software??

Well I spend 1.5 hrs this mormong with someone from PTP, and thou she was very polite it was not much help, in the end she had to take copies of some trial balances to check them out, alas still waiting for a call.  i have now tried to do a 2010 accounts for one of my client and even with the help print outs I am stuck.  I used Iris some years ago and unless Iris has changed a lot in the last 10 years than it is not like Iris. PTP have informed me that the cost of the software this yr for SA/CT600/Accounts is going to be £1632, no way am I willing to pay this amount for a software than I need to learn how to use all over again, and noone able to help me on the spot once I get thru support line.

What I am surprised is that up to now I seem to be the only one that has this problem here?  So maybe it is me?  i hope not.

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Locutus of Borg
By Locutus
09th Feb 2011 22:52

I managed to load the new version of PTP today

After having problems with SQL Express from the DVD supplied by PTP, I downloaded another copy of SQL from PTP's website and it managed to install.

I also managed to get throught the rather convoluted import of standing data and import of journal entries.  However, the year-specific data (principal activity, type of audit / accountants report, related parties data, amended nominal ledger descriptions, etc) appear not to have been carried across.

One poster suggested that the new version of PTP is essentially IRIS (the company IRIS of course bought PTP a few years back).  I am also very familiar with IRIS and can confirm this view is correct.  From what I can tell, new PTP is simply IRIS with a "PTP" badge on it.

This explains why the new version of PTP is so different and the conversion a little convoluted.  PTP data is effectively being transferred to another accounting package.

Personally I'm quite happy with that (at least for the moment!) as I am effectively getting IRIS without paying the high price they usually charge.  Just hope that IRIS don't intend to jack up the price in years to come.

There is quite a "look and feel" issue to get over for people who haven't used IRIS recently.  But at least that should be the last big change for a while .... until SAGE or whoever buy out IRIS!

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By taxhound
10th Feb 2011 10:08

Corrupt disc

I spent many hours trying to install the new software back in November.  I also spent many hours trying to contact their helpline.  In the end, it turned out that the disc was corrupt and I had to download from their website (even locating it on the website took three goes as they sent me to the wrong place!).  In one moment of frustration, I e-mailed them to see if that would get a better response than trying to phone.  About three weeks later (after I had managed to reach someone on the phone) someone replied to that!

Having finally got it all installed, and realising that what I was actually getting was a whole new programme, I decided that enough was enough and I was not about to start learning a new system where the support was so c**p that it takes days if not weeks to get a response.  Also aware that prices were going up fast, so I have decided to ditch PTP.

Sad.  It used to be a good package.

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Locutus of Borg
By Locutus
10th Feb 2011 10:52

I suspect customer support is overwhelmed at the moment

I tried calling PTP yesterday and the girl I spoke to seemed very quick to want to e-mail support notes rather than actually talk to me.  The e-mail never arrived but I managed to find what I was looking for and install the new version of "PTP" (well IRIS really).

A fair bit of time will have to be spend putting in the data that the conversion did not carry across.  However it did manage to produce iXBRL accounts, so that's a relief.

It would be logical to assume that at some stage in the future, the PTP CT platform will be replaced by IRIS business tax.  However, with SQL Express installed and little standing data to be carried across for the CT returns, the exercise should not be anything like as painful.

It is an unfortunate consequence that when a bigger company (IRIS) takes over a smaller company (PTP) then the customers of the smaller company usually get migrated to the larger company's software after a few years.  This is exactly what seems to have happened here.

IRIS is actually a very good product (in my opinion) but the reason why I chose not to get it is due to its high charges.  If I ultimately have to pay those high charges in the future then I will unfortunately have to look elsewhere.

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By rogerpoulter
10th Feb 2011 11:04

PTP iXBRL is the same as Iris Accounts Production

I recently set up on my own and acquired PTP software. I previously used IRIS accounts production. The PTP iXBRL is identical to IRIS. If you are swapping over to it the way you stop the "No Description" appearing on the accounts is to select Edit from the menu bar then Account descriptions. I never used the PTP accounts platform so do not know what it is like, I have used SAGE accounts production and can say that I find IRIS/PTP accounts production better. The way you amend the notes in IRIS is in the edit data screens part of the program and is very flexible. Once the notes are set up producing the accounts as a report is very easy.

Having worked with this software now for a few years I would recommend that you do not just ditch it, but try it out first, after a wile you will probably like me grow to respect it.

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By TOC
10th Feb 2011 12:04

PTP Software

The new software does not work for me at all. It was quicker to set up a client on the new package rather than use the migration program as this posted almost everything to a suspense account. As for the format of the accounts you would be as well to give the client the trial balance. I found that debits changed to credits when posted to accounts. PTP really need to get this sorted as it is far from ready for use.

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By Totaltaxservices
10th Feb 2011 12:07

PTP and iXBRL

I also work alone. For the past 10 years I have used Quick Books for accounts and Tax Calc (previously produced by Intuit) for tax returns, including CT and am very satisfied with both price and ease of use. I use excel work books to produce my company accounts (from the figures produced by Quick Books) which I convert to pdf files for printing and emailing to clients and submission as an attachment to HMRC with the CT600. This probably sounds like I am living in the dark ages using excel work books but I can do it fairly quickly and do not incur the high costs of fancy software.

With the iXBRL requirement I was about to purchase a basic PTP product which I understand will allow me to manually enter my trial balances from Quick Books and it will churn out iXBRL accounts. The last time I looked at the web site I think the package I require (PTP accounts production) for max 25 CT clients at a cost of  £195. 
 

Having read the recent posts re PTP I suspect this may not actually be a good idea. Can anyone help please? The only thing I need or want to change is to be able to produce iXBRL accounts for a max of 25 companies. 

Any advice would be musch appreciated.   

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By Flash Gordon
10th Feb 2011 12:48

Partial Success

Well I managed to load the SQL thingy directly from the PTP website (ta to SevenofNine's cousin for the hint) but I can't get the NET part to load so I'm only slightly further forward! Seriously frustrating. I've been looking at a few different products (Caseware, Eureka and Digita seem to be potential front-runners) so hopefully I can find an alternative that doesn't take years to just load, let alone using. It's a real pity because I liked using the old version. Had problems loading that onto 64-bit Windows 7 though! 

 

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By simonwwhitt
10th Feb 2011 13:22

iXBRL

TotalTaxServices - you should try VT Accounts - very easy to use and even comes with a basic accounts program (VT Transaction+) for free.  Plus no limit on  the number of sets of accounts.

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By mrshamilton
10th Feb 2011 18:17

I had problems too

I had the same problem with installation and had to install the sql from the website too.

I am finding this one quite difficult to use compared to accounts platform and just wish there were more resources or manuals out there to explain what everything is and what it means!

However I can't fault PTP support, when I rang last week I even managed to get hold of the guy who'd written the idiot sheets! Just worried I'm going to use my 25 support calls, I do hope they will be lenient with the new product.

My problem is that it feels like it's written from a software developers point of view (with the language it uses such as Tuple groups etc) rather than an accountants.

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By cassnco
10th Feb 2011 20:24

ptp software?
Well I am still no further forward. I tried to do a set of accounts yesterday for a limited company that has been transferred, after nearly 2hours I gave up and used old ptp version, which took me all of 15 mins to enter the figures. so many problems that too many to mention, I have found out since then that my fee for ptp has gone up 25% that the way i see it isvthat if I am going to have to learn a new accounts software I might as well go with something cheaper that does the job just as good. I just wish that ptp took us accountant into consideration before they produced this new version and yes I agree ptp software was great and I never had much problem with them before.

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By sally1964
11th Feb 2011 09:13

Good timing

I was going to do this today. think I may spend the day lookign at other packages instead.

Thought this was suppose to be an easy exercise, glad i did not attempt it before end of Jan

The joys of being a sole practioner!

 

 

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John Stokdyk, AccountingWEB head of insight
By John Stokdyk
19th Apr 2011 10:19

New group for PTP users

There have been a lot of threads like this in the past few months, so when we had a request from AccountingWEB member sallyd to set up a discussion group for PTP users, she was pushing at an open door.

If you are affected by similar issues - or just want to share tips and ideas with other users - come and join us there.

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By Flash Gordon
19th Apr 2011 10:47

VT

Well having failed to get PTP loaded (and possibly from the sounds of it a good job too) I've purchased and been using VT. It's not as pretty as the likes of PTP and there are the usual bits that you pick up as you try it (like needing to remember to put share details on) but I have to say its quick and easy. No problems loading it and given I've struggled with both PTP and Sage on 64-bit Windows 7 that's a big plus. So straightforward. I can print the accounts off as pdfs or hard copies, and creating the ixbrl file is the press of a button. I use Taxcalc for all my tax and haven't submitted a CT600 with VT ixbrl file yet but have attached several ready to go and again that's the press of a button. So anyone who's not sure about VT I'd say give it a whirl. It's quick to create the accounts (quicker than PTP old version as the TB is in front of you so you don't have to keep looking up codes and have the comparatives right there so you're not posting entries and then having to change them because you'd used a different code the previous year!), quick to load, reliable (doesn't fall over or throw a tantrum) and a very reasonable price. Wish I'd swapped sooner and am looking forward to seeing the CT offering in due course!!

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