I have just done my transfers for the accounts for PTP accounts platform to PTP Accounts Production, and I am wondering if anyone else seems to experiance the same problem as me. It has taken nearly all day to transfer most of my Accounts over (some I still going to need help with), I now also find out that 20% of the journal/codes do not match from one to the other. Just for one client 2010 accounts i have 22 no description codes, things like heat & light, water rates.
Am I the only one that uses PTP that is so frastrated and angry about this complete change of accounts production software? has noone at PTP heard of the saying "if it ain't broken dont fix it"?.
I am only a small one man band, and i am having this problem with this software, i would love to know how some of the bigger accountants are managing?
I did recieve a call from one of the support ppl this morning, but that was just to show me how to transfer the info, now I need someone else to show me how to change the describtions of the journal codes, as the perdon that helped me this morning could not ans this, in fact it looks like it is a different department that needs to show me this. I also going need help with trying to use the new software to produce a set of accounts, and this is why i am seriously thinking of changing from PTP to another software, if I am going to have to learn how to use a software I might as well go with someone differently, maybe someone that might take the clientsinto consideration before they make such a big change to the software.
Anyone that knows of a software that produces Accounts/Tax Returns/CT600 that does not cost an arm & a leg? I will appreciate any suggestions. Thanks