We have been using PTP for many years now. During the busy period of December last year and January this year, we had endless problems with PTP tax platform loading slowly. We also had problems opening clients' tax returns. We constantly got the message "An action cannot be completed because a component (Tax Return 2018) is not responding. Choose switch to to activate the component and correct the problem." Choosing "switch to" just brought up the same message again and again until eventually the client's tax return opened. We are having the problem this year. PTP have been very unhelpful. I'm getting very frustrated by this! Has anybody else been having problems with PTP, apart from the usual complaint about price hikes?