I am not overly familiar with QBO but a client has run into an issue where no VAT returns are listed on the "Taxes" page. There is just a "View returns" option with no historical returns shown nor ability to "Submit" a current return. A search of the QB help files and Google have yet to yield anything useful.
It occurs to me that this may be something to do with MTD. The client does not use QB for MTD as it is part of a group and the Holding company's system is used for that.
Any ideas? Does the client need to convert QB as if set up for MTD submissions even though it will not be used for that purpose?