QuickBooks Online payroll year end problems?

Problem with payroll year end where only employee is a mid year leaver

Didn't find your answer?

I am using QB on-line accounting and the payroll within it. I have two companies in the process of being dissolved. In both cases the only employee was the director and I processed them as leavers after their last payroll.

The software will now not let me roll forward to another month as there are no employees, and I am also told that it cannot process the payroll year end as there are no longer any employees. QB have advised me in both cases to re-run the whole year's payroll in another product and process the YE through that.

Just letting you all know - as you may have the same problem pending and not realise it!!

 

Replies (2)

Please login or register to join the discussion.

avatar
By Peter Kilvington
08th Feb 2019 12:12

I thought that you would make the director leave and issue P45's etc and then tell the software that the payroll has ceased and report this via RTI. I do not think you run a "dormant" payroll and do year-end reporting.

Thanks (1)
Replying to Peter Kilvington:
avatar
By Arlene0612
08th Feb 2019 13:31

That's exactly what I thought - but there is no button or place to do this. So, I called QB and they said it can't be done!

Thanks (0)