I am new to practice and have been amazed by the number of new “clients” who turn out to be time wasters.
I have noticed the same nauseating pattern. A lengthy initial consultation, usually in the evening at their home. Very keen to engage me as their accountant and ask me to prepare a letter a of engagement and also to undertake some further preparatory work.
Then ……. Silence for a few days followed by a polite email saying that – I have spoken to my husband/father/friend and have decided not to proceed.
I end giving away factsheets, information and a lot of time.
Perhaps I need to be hardnosed about free consultations?
I would be grateful for any insight into the approach taken by others.