Recurring question, but how much help do you give a firm who have taken over a client?
We send the basics (Accounts, Tax Comps, TB) but specifically say in LOEs and disengagement’s that once we’ve stopped, we’re not doing anything else unless we are paid for it.
Usually we never hear again, but occasionally (like today) the new guy writes a long missive saying that it’s “our duty” to explain “a” and “b” and “c” and “d” and “e” etc etc.
The purpose of all this explanation is clearly to make his life easy, because the accounts were agreed, signed and filed over a year ago and there’s no obvious reason to reopen them.
TBH I’m going to ignore him, but how much help do you give the new guy?