Is anyone else having problems requesting HMRC authorisation to act for a client online? I've tried requesting codes for 2 clients today and both have failed. I know the details of one are correct as I've got a copy of the letter to the client notifying him of his UTR.
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Is this the 'send a letter to the client with SAxxxx code' option? If so did one this morning and it went through no problem.
ONLY use UTR & client's PostCode. Anything else / extra causes HMRC's already poor systems to throw a further wobbly.
For what it's worth, we've done a few paper 64-8s recently and they were taking about 3 to 4 weeks to show up.
Okay, we have had similar recently.
HMRC insisted we had the address wrong.
We had a screenshot of the client's Personal Tax Account showing all details matched exactly!
Tried every conceivable combination.
Brick wall, as normal with HMRC IT, so resorted to paper 64-8.
it is the taxpayer authorising HMRC to disclose information, etc to the agent. HMRC. are nor authorising anyone in this process. Clarity of thought!