Revised Payroll/RTI/FPS Question

Revised Payroll/RTI/FPS Question

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Hi

I have a strange scenario with a client payroll and am going round in circles with our software provider and HMRC as to how to rectify so was hoping someone on here had any suggestions please;

We ran a payroll in April 16 (as we had done for years) for our client. Client then decides to outsource payroll to India. Fast forward to now and the payroll is in such a mess it's come back to us. Some of the errors are.. previous years tax codes used, student loans wrong, no YTD figures input before running May (put everyone on week 1 coding as tax didn't look right in May!), additional payments made and reversed out as a deduction to bring back to 0.00 after staff have left so P45's incorrect, deductions processed to amend incorrect tax etc etc.

I have to run live from January (also when they are staging for AE) but beforehand have to put right the mess. My only option is to re-run May to December as it should have been and resubmit correct figures to HMRC.

HMRC have advised I must input the Employee ID used by other bureau prior to submitting any adjustment FPS's which is where the problem lies. Our software, IRIS, have advised because we have already submitted an FPS for this company and employees there is no option to enter a previous Employee ID and the only way around it is to set up a new Company! HMRC have said to re-run the year on the BPT but when asked which Employee ID to use (ours or the one used by the other bureau) they couldn't answer and are sending me round in circles between Departments.

So I have no idea how to rectify this problem and staff have to be paid Wednesday!

Any ideas anyone?

Many thanks

Replies (9)

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By SteveHa
20th Jan 2017 11:38

I'd be tempted to run the rest of the year on BPT and start again on IRIS from April, using the other bureau IDs, but be prepared for duplicates on HMRC systems in respect of month 1 that you ran with different payroll IDs. You may need to do an EYU to zero that out if you are going to do a full year correction on the India payroll IDs.

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Replying to SteveHa:
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By Kazmc
20th Jan 2017 11:42

That's a thought, although as you say could still have a problem with Mth1?
They are also staging this month and not sure how good AE function is on BPT? Does anyone know? We have the AE Suite with IRIS.
This is such a pain, RTI at its best!

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Replying to Kazmc:
counting
By Counting numbers
20th Jan 2017 12:05

Basic tools doesn't have any AE features. You have to do it manually. Fun and games.

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By SteveHa
20th Jan 2017 12:58

But, can't you make it a dummy run in Iris and then simply copy it to BPT?

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Replying to SteveHa:
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By Kazmc
20th Jan 2017 13:06

Yes, I think that will be the only option re AE, still not sure which previous ID to use in BPT though

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Replying to Kazmc:
By SteveHa
20th Jan 2017 13:41

I'd use the other bureau IDs for the remainder of the year. It's likely to involve less work.

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By HuntFord
20th Jan 2017 13:17

Is this their actual staging date? If it is, then postpone everyone for 3 months to get that bit out of the way. Then you can start it again in april with a fresh year.
That will take some of the sting off of your current difficulties.
I'm sorry to say that if they were already postponed you'll need some serious help. Have a think about using an existing iris csv file and manually over-writing it with the info that the pension provider needs.
Just a thought

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By Kazmc
23rd Jan 2017 07:09

thanks to everyone for your replies.
This payroll has had 18 employees over the year so using the BPT is not an option, it is still a maximum of 9 employees isnt it?, so I really have no choice other than to deal with the duplicate employments as and when they arise, maybe send a letter to HMRC warning them what will happen (although the chances of them reading it are pretty slim). I'm also going to use postponement for AE as suggested.
Oh, for the days of pre RTI!

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By Kazmc
31st Jan 2017 09:32

Just an update....
Had a conversation with HMRC this morning (must say the helpdesk is actually becoming more helpful and the phones are answered much quicker) and as my only option appears to be use the BPT they have advised that I could set up 2 payrolls in the BPT with exactly the same references and thereby get around having in excess of 9 employees.
Does anyone have any thoughts as to why this would not work? Has to be a better solution than submitting from IRIS without being able to enter the previous employee ID and therefore risking duplicate employments?

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