Is anyone else experiencing a problem I am having with RTI.
I am using Forbes Payroll.
Many if not all of my clients where there is actually NI to pay (most of them are on NI threshold salaries) are getting phone calls from HMRC telling them they have underpaid their tax.
It always turns out that the amount by which they have apparently underpaid is exactly equal the Employees NI for the month.
The figures on the RTI submission are correct - but somehow the NI is being doubled up.
David Forbes has told us that this will correct itself in following month, and I have no reason to believe that he is wrong.
I'd be interested to know whether this problem is specific to Forbes or if users of other software are experiencing it - in which case it is an HMRC qlitch!
Either way it is annoying to get client phoning up to ask what we've done wrong, not to mention the time spent on it.