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RTI payroll software won't run (Linux) any ideas?

I've used HMRC's RTI software for payroll for years but today it won't start, following an update

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I cannot get RTI to run following an update, not even when newly installed on another laptop. I'm using Linux and have had no problems with it for years. Anyone else having problems?

Tried the helpline but the assistant wasn't familiar with Linux and was just referring to the help page :-
Any suggestions welcome.

Replies (8)

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By Tim Vane
12th Apr 2019 21:31

Shocking. Ask for your money back.

Thanks (5)
By SXGuy
13th Apr 2019 08:29

Which software? Hmrc basic tools? I can't get it to run on Windows 10 either

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Elliott Chandler Picture
By elliottchandler
13th Apr 2019 09:46

What about using Wine on Linux?

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By zebaa
13th Apr 2019 16:57

Or go cloud based.

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Euan's picture
By Euan MacLennan
14th Apr 2019 09:57

Or use proper payroll software that can produce the payslips which are required by law if there are any deductions.

Thanks (3)
Replying to Euan MacLennan:
By Moonbeam
14th Apr 2019 17:52

Ah Euan - good to see you!!

Thanks (1)
By SteveHa
15th Apr 2019 09:03

Moneysoft works via wine on Linux, and worse case scenario you could always run in a virtual machine.

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By NeptuneUK
29th Nov 2019 14:54

As at 29/11/2019, I'm running Ubuntu 18.04 with Basic PAYETOOLS for Linux (payetools-rti-19.2.19220.1423-linux).

I've followed the instructions here: you will need to follow these instructions if you are using a 64 bit linux release, which you should be by now.

Works fine (opens in Google Chrome (the glibc bit does this)).

The only issue I've found to date is that there is no calendar picker date select in the payment date selector, you'll need to enter it manually. Other than that no issues at all.

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