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RTI submissions down?

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I am trying to submit RTI submissions through Brightpay and they are just timing out.  Is there a problem with the government gateway today?  Is anyone else having difficulties?

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By Wanderer
30th Nov 2016 10:41

Had a problem with a CT submission earlier today. Went through eventually but took an age.

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The triggle is a distant cousin of the squonk (pictured)
By Triggle
30th Nov 2016 10:46

Yes. Same here. Message box pops up in Moneysoft saying that HMRC are having technical difficulties at the moment.

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Replying to Triggle:
RLI
By lionofludesch
30th Nov 2016 14:00

Triggle wrote:

Yes. Same here. Message box pops up in Moneysoft saying that HMRC are having technical difficulties at the moment.

Just sent a test submission through and I'm getting this message too.

MTD will be a lot better when I'm sending poimtless details of elderly widows' Tesco and Morrisons bills in.

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Replying to lionofludesch:
By petersaxton
30th Nov 2016 17:48

lionofludesch wrote:

MTD will be a lot better when I'm sending poimtless details of elderly widows' Tesco and Morrisons bills in.


Very pointless. Why not take advantage of the exemptions that are going to be offered?
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Replying to petersaxton:
RLI
By lionofludesch
30th Nov 2016 17:52

We don't know that there are going to be exemptions at the moment.

Personally, I suspect the whole MTD will be watered down but we await further news.

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By codling
30th Nov 2016 11:34

Same problem here. HMRC website says full service but Brightpay say HMRC site is down.

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Euan's picture
By Euan MacLennan
30th Nov 2016 11:39

The IRIS Menu is saying:

"HMRC Gateway

The HMRC Gateway is currently experiencing high volumes of activity.

You may encounter a message asking you to attempt your submission later."

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By Alex_T
30th Nov 2016 11:53

Yes, I have experienced a delay submitting an RTI via BrightPay this morning. However I've since received an acknowledgement email from HMRC so in BrightPay I selected my RTI submission - clicked on 'send' - selected the option 'mark as sent & accepted by HMRC'. I hope this helps any BrightPay users out there.
BrightPay is now issuing the following message - 'HMRC are currently experiencing issues processing RTI submissions, you may experience slower submission and acknowledgement times'.
It would seem to be an issue with the response coming back from HMRC this morning.

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The triggle is a distant cousin of the squonk (pictured)
By Triggle
30th Nov 2016 12:27

All mine have gone through now with gateway confirmation emails received. So just a matter of being patient I think.

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Putting all dots together
By Link
30th Nov 2016 13:12

Will it make any difference if submission is made and response checked may be tomorrow?
With software’s being smart chances of rejection are nearly nil!

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John Stokdyk, AccountingWEB head of insight
By John Stokdyk
30th Nov 2016 15:56

HMRC confirmed to me just after 2pm that the problem has been fixed. However there are a couple of instances on Twitter of people still experiencing difficulties with RTI filings.

Let us know here if the problem is persisting for you; I'm just seeking a diagnosis of the issue from HMRC now and will report shortly.

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By DMGbus
30th Nov 2016 16:07

Maybe, or maybe not, what HMRC say about RTI problems being fixed is correct.

However currently (4pm 30th Nov 2016) the agent services pages shows (like it did earlier today):

" HM Revenue & Customs
Sorry, we’re experiencing technical difficulties
Please try again in a few minutes. "

So it appears that HMRC's today IT issues are still present.

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By SteveHa
30th Nov 2016 16:32

It most definitley wasn't fixed at 2pm. I filed an FPS shortly after that, and got the response just after 4pm.

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Replying to SteveHa:
RLI
By lionofludesch
30th Nov 2016 16:43

Filed five today. One went through after a couple of hours, one in a couple of minutes, another in about 30 minutes.

Still waiting for the other two.

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Replying to lionofludesch:
RLI
By lionofludesch
30th Nov 2016 18:30

All mine acknowledged now. The longest one took four hours.

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