I'm putting together a little item about HMRC's Self Assessment Agent Update for January 2020 that includes a section about SA returns submitted as amendments.
The guide comments: “We have received large numbers of returns online that were submitted as an amendment. We are unable to process these returns, as the original return has not been submitted. Please make sure that the type of return that you are submitting is correct (live/test and full return/amendment) to avoid delays in processing.”
Conversations with software houses suggests that it would be difficult (or impossible) to do this by accident, so we were wondering if there is a program setting the wrong indicators, or perhaps returns people thought they had filed were not being registered within the system.
Has anyone encountered the situation described or can provide evidence or an explanation about what's happening? We've asked HMRC to elaborate, but info provided from the field is always invaluable to identifying and alerting people to the source of any filing problems.
Thanks and have a good weekend - especially any of you putting in extra hours on SA tax returns.