SaaS Project Management and Helpdesk Software

SaaS Project Management and Helpdesk Software

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Hi,

I'm looking for web based project management and helpdesk software. The ideal would be:

* A single solution for both
* Web based
* Monthly cost

I can Project software, OR Helpdesk software both not both. It would make sense that details stored against the project were also available for the helpdesk to avoid duplication and allow the best sharing of information.

Anyone got any ideas?

Many thanks in advance for any help.

Regards

John Clough
BDO Stoy Hayward LLP
[email protected]
023 8088 1740
John Clough

Replies (2)

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By david_terrar
28th Feb 2006 17:05

Salesforce and AppExchange?
Hi John,
It will depend on the kind of help desk, issue tracking functionality you need, but Salesforce.com has a couple of integrated Project Management application options in AppExchange which might give the SaaS based combination you are looking for.
David Terrar
Mailto:[email protected]
web: http://www.d2c.org.uk and http://www.twinfield.com
blog: http://biztwozero.com

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By jacp400
01st Mar 2006 18:29

Thanks David
It looks like it could do the job - I just need to spend some time working out exactly how detailed the level of integration is.

Regards

John Clough
BDO Stoy Hayward LLP

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