Hi,
I'm looking for web based project management and helpdesk software. The ideal would be:
* A single solution for both
* Web based
* Monthly cost
I can Project software, OR Helpdesk software both not both. It would make sense that details stored against the project were also available for the helpdesk to avoid duplication and allow the best sharing of information.
Anyone got any ideas?
Many thanks in advance for any help.
Regards
John Clough
BDO Stoy Hayward LLP
[email protected]
023 8088 1740
John Clough
Replies (2)
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Salesforce and AppExchange?
Hi John,
It will depend on the kind of help desk, issue tracking functionality you need, but Salesforce.com has a couple of integrated Project Management application options in AppExchange which might give the SaaS based combination you are looking for.
David Terrar
Mailto:[email protected]
web: http://www.d2c.org.uk and http://www.twinfield.com
blog: http://biztwozero.com