Has anyone else got the same issue with Sage that their pricing isn't consistent? It just seems unfair to me.
Sage charge me £xxx for new clients per month but for the exact same service they charge my old clients double. Sage said if I cancel the subscriptions of the old ones and add them on again I can get the cheaper price. I couldn't save the data though so they said to export all the data then start from fresh on the new subscription. I know I could probably re-import everything but it's a hassle.
They won't change my current subscription price and keep the data as it is. I know they are doing it as they know it's a hassle to cancel then set up again so they can keep my old clients paying more.
I'm only a tiny practice so they aren't interested in me but just wondering if they do this to other people. For clarity I have around 50 Xero clients, 25 Quickbooks clients and now just 1 on Sage just for this reason, the rest are just small tax returns etc on excel. I could easily grow my Sage client base based on their new pricing but I never recommend Sage as this seems harsh and I refuse to charge one client more than another for exactly the same thing. I know it's just 1 client for me now so I could change pretty easily but it would an absolute nightmare if you had a lot more.