How many times have you rung HMRC to give them information, and been met with "We don't have authority on file, and so can't discuss it"? A few? Me too!
So this felt good. Just had a call from HMRC in respect of a client, but they actually wanted the director and seemed taken aback when I said we are the accountants. I asked what it was in connection with, hoping to be helpful, to be met with "We don't have a 64-8 so I can't discuss it with you".
He ummed and ahhd for a minute, and then said "Would you have a number for the director?"
My reply, "I'm sorry, without a 64-8 you can't take information from me".
It felt so satisfying.
Replies (6)
Please login or register to join the discussion.
Revenge is a dish best eaten cold.
You probably didn't realise it at the time but you struck a blow for us all
You should have pretended to be the automated voice at the beginning:
"Would you have a number for the director?"
"That's, help with flat rate scheme, is that right?"
Arghhhh