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SEISS

How's it going?

Didn't find your answer?

All of mine have got their wedge agreed, apart from one who wasn't able to get online and will try today.  Apart from him, there are just two who haven't got back to me yet.

How have your clients coped ?

Replies (12)

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By jonharris999
15th May 2020 15:49

All sailing through if eligible - extremely frustrated if ineligible or borderline (which appears to mean not) - see other threads.

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By Duggimon
15th May 2020 16:00

Everyone seems to be coping admirably, I've had to put a few right on the misconception that I must know their government gateway login, but once I've told them they can set one up if they haven't got one, everyone has been more or less fine.

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By jwgrogan
15th May 2020 17:26

A couple of clients have commented on the additional security questions (when did you last renew your mobile phone contract?, when did you last take out a mortgage?). Surely HMRC don't have this information to check in an online application process.

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Replying to jwgrogan:
By Duggimon
15th May 2020 20:02

Good grief, I tell everyone to go passport or driving licence, I always feel like that's a database that's got more chance of being right.

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Replying to Duggimon:
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By bettybobbymeggie
15th May 2020 22:18

Not in Northern Ireland...

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By New To Accountancy
15th May 2020 17:30

Brilliantly, I can't believe how well actually. One got a little scared and offered to bring his computer to my house for me to sit next to him, but after a little 'you can do this, you've been through worse and made it through' speech, he managed on his own. I even got a 'Ricky Gervais dance' gif sent to me to prove his excitement.

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By SXGuy
15th May 2020 18:09

All good so far. A few disappointments when they realised trading profits lower than overall income. But all who have claimed have had no trouble.

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By bettybobbymeggie
15th May 2020 18:55

Why is it that the most annoying and time consuming clients always seem to be the ones applying for the smallest grant using Windows 3.1 and a dial-up modem?

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By SimonStone
15th May 2020 19:27

Same as the above - feedback so far seems to be positive, and the interface seems straight forward to use.

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RLI
By lionofludesch
16th May 2020 10:56

This morning, I checked with one of my clients who could only claim from noon yesterday.

"Yes, I'm eligible to claim," he said.

"How much are you getting?"

"I don't know - they didn't say."

"When did you do all this?"

"Last week."

There's always one gurt gormless 'aporth o' nowt.

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Replying to lionofludesch:
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By AWeb72
16th May 2020 11:20

Never has the facepalm statue in the Tuileries Garden been more apt.

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Replying to AWeb72:
RLI
By lionofludesch
16th May 2020 11:30

He's done it now.

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