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SEISS error on tax return 2021.

The Revenue hasn’t processed my clients tax return for anomalies on his SEISS grant

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A new client approached me to complete and submit his 2021 tax return as he wasn't sure of handling the SEISS grants. He let me have copies of grants, I entered them in the same total value and ticked the necessary box on the TR. They received the tax return on 15 April since when nothing has moved even though all my other subbies have had returns agreed. With them I've asked for a notice of each grant received. Agent's helpline have told me the source of the error but won't divulge the problems saying that this will be explained in a revised calculation about 15th July.

Wondered if anyone has heard of this?

Thanks

Replies (6)

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blue sheep
By Nigel Henshaw
15th May 2021 11:05

What box did you tick on the SATR? As far as our software is concerned the figure goes in a box on the SE page, no ticking of boxes

Thanks (0)
By Paul D Utherone
16th May 2021 13:16

This is the HMRC response to a query on the Agent Forum regarding delays in processing returns and availability of Tax Year Overviews:

"HMRC Admin 13 14/05/21

Self-Employment Income Support Scheme (SEISS) grants are subject to Income Tax and National Insurance. Customers who have received these grants must include them in the relevant Self Assessment return in the correct section. Errors when completing the return will result in a delay to HMRC processing the return due to having to make manual corrections.

Where applicable, we are working to expedite the process for our vulnerable customers. Where we take corrective action, we will tell customers the result by issuing a tax calculation explaining what we have corrected and why.

We are working to implement an automatic solution for those customers that have included an incorrect return for the SEISS grant. HMRC anticipate that all processing will be complete by early July and in the meantime, we are working hard to manually process as many returns as we can, particularly for customers in a vulnerable situation.

Guidance on how to correctly fill in self-employment (full) and self-employment (short) pages of tax returns is available on GOV.UK.

As a full response has been provided this thread will be locked in 5 days"

Thanks (1)
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By johnacarpenter
17th May 2021 10:33

I spoke to the Agent helpline, they don't have any details of claims made for Self-Employment Income Support Scheme (SEISS). Apparently these are dealt with by a different department.
As agents have been excluded from the claim process, it is not possible to ascertain if a claim has been made, or the amount paid.

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By petestar1969
17th May 2021 11:01

I have filed two returns with SEISS grant so far and both have got "stuck". One is a small refund which he would have got anyway (the SEISS grant made no difference). The other is usually a refund but this year has to pay.

Thanks (1)
Replying to petestar1969:
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By Swabber
17th May 2021 12:17

The agent helpline have told me there is a known error where a SATR is received but not processed. They then need to ask the IT crowd to nudge it on. I am still waiting after several weeks. It was explained to me as a comms problem, not connected with the content of the return. I don't know if that is right but I now go back in to check the status of every return I make.

Thanks (1)
Replying to Swabber:
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By djn
17th May 2021 14:10

Swabber wrote:

The agent helpline have told me there is a known error where a SATR is received but not processed. They then need to ask the IT crowd to nudge it on. I am still waiting after several weeks. It was explained to me as a comms problem, not connected with the content of the return. I don't know if that is right but I now go back in to check the status of every return I make.

This is what I was told. It wouldn't be so bad if the agent lines were working as before covid. Having to wait 30 mins for an answer is crazy though.

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