Client has set up with HMRC as self employed. Just had PAYE scheme numbers and we need to send off April and May CIS returns. I will have to wait a while before client gets code to authorise me to verify for him. He's been deducting 20% meanwhile.
He's just tried setting up an account via the Govt gateway, but cannot see the option to enter the scheme numbers for his PAYE account so can't proceed to verify. He's told me what he sees online, but it doesn't make any sense to me. EDIT - I've just logged into his account and found there is no way to access his payroll data or anything else when you actually try. I'm now wondering if there is a programming glitch. It really looks very odd.
Who should he call about this at HMRC? He will face a fine for the May return being late otherwise. I've told him to pay the tax today and I'll write a stinking letter when the penalty hits the doormat.
He has said he's now so cheesed off he will put up with the fine, as he needs to do some work.