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submitting SATRs using Tax Filer

submitting SATRs using Tax Filer

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On several apparently random occasions we have submitted tax returns using Tax Filer and have received confirmation of receipt with IR mark etc.

However HMRC are not processing the return as they are saying they have been received as amendments to existing returns. But no previous returns have been submitted.

Is anyone else having this problem?

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RLI
By lionofludesch
10th Sep 2019 16:15

No - but I haven't submitted any for a month or so.

Is this new ?

More importantly, is the "amended return" box ticked by accident ?

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By nick farrow
10th Sep 2019 16:25

thx Lion - no amendment button not checked

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By Matrix
10th Sep 2019 16:29

Mine have all gone through ok. I would check per above whether you ticked the amended return box by mistake.

When you go to Review & File it says Amended return before the IR mark. So check this and if it is not this then it must be a problem HMRC’s end.

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RLI
By lionofludesch
10th Sep 2019 16:42

Unless the taxpayer's HMRC account has been hacked and zillions have been repaid to some scammer.

Not trying to worry anybody, like.......

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By Matrix
10th Sep 2019 16:48

Oh dear, or the agent’s account.

I have submitted two from Taxfiler today so will check for updates at HMRC in the next few days to see if it is a Taxfiler issue.

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Replying to lionofludesch:
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By Matrix
10th Sep 2019 16:49

Lion, please can I ask you a favour, please would you have a look at the sideways relief question I posted today when you get a chance?

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Replying to Matrix:
RLI
By lionofludesch
10th Sep 2019 16:54

Jaysus !!

When did I become AWeb's expert on sideways loss relief ?

OK - I'll have a look ......

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By Matrix
10th Sep 2019 17:39

Thanks Lion.

Well, that and basis periods :)

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By nick farrow
10th Sep 2019 17:02

thanks for your comments we will check for 3rd time at least to ensure we have not inadvertently ticked amendment box

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Replying to nick farrow:
RLI
By lionofludesch
11th Sep 2019 08:48

nick farrow wrote:

thanks for your comments we will check for 3rd time at least to ensure we have not inadvertently ticked amendment box

Or check the taxpayer's account on the HMRC site to see if a return has been submitted.

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Replying to nick farrow:
RLI
By lionofludesch
11th Sep 2019 08:48

So good I said it twice.

Again.

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By lawrence harrison
12th Mar 2020 14:21

nick farrow wrote:

On several apparently random occasions we have submitted tax returns using Tax Filer and have received confirmation of receipt with IR mark etc.

However HMRC are not processing the return as they are saying they have been received as amendments to existing returns. But no previous returns have been submitted.

Is anyone else having this problem?

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By lawrence harrison
12th Mar 2020 14:26

We have just received over 20 cases where the returns were filed prior to 31 January, taxfiler had the IRMark attached and we received the email acknowledgment from HMRC the same day. At that point we had no reason to be concerned. The client tab on HMRC website has not updated. HMRC online helpdesk is looking into the problem and Taxfiler say it cannot be their software issue.
How can this possibly happen?

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