Over the years, I've frequently arranged for HMRC to pay client’s tax refunds into my company account. Usually, a day or two after submitting their Return, the refund amount is shown on the client’s account, marked “Payment Pending”.
After an unspecific number of days, the rubric changes to “Repayment Issued [on such and such a date], and invariably, the next day, the funds arrive in our account. And, on the “Repayment Issued” date, I can view the amount on our (HSBC) bank account under “Next day’s transactions”.
I’ve never encountered this before, but I have a case in hand where my bank is telling me that the refund, the correct amount, will appear in my account tomorrow, but on the HMRC website the refund still shows as “Payment Pending”.
Out of interest, has anyone else faced this unusual position?