Client telephoned regarding his tax return which he prepares himself. He logged into SA system to find that tax return had been submitted and a tax repayment issued to a very odd bank account to which he is totally unconnected.
He telephoned HMRC who said they would investigate. He is expecting a call back in the next few days. They also suggested that he submitted his return as an amendment to existing details submitted.
I have suggested that he let us deal with this matter allthough we are currently not legged as agent for his personal affairs. I told him not to submit his tax return as an amendment to existing details HMRC hold due to the security concerns.
Client will come and see me once HMRC have rung him back. I have some thoughts on how I should proceed in this case but would welcome your thoughts.