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Tax returns

tax return help on hmrc

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i am doing a tax return for a friend, they had previously used an accountant so have  UTR number, but when i go onto enrolling for hmrc online services it says no record, yet previous tax returns have been submitted. =i know they is a deadline for registering for self assessment but surely not for online services as they cant use paper based either.

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Quack
By Constantly Confused
19th Dec 2018 15:39

There is no reason you shouldn't be able to set up an account if your friend has a UTR, you (your friend) need to speak to the HMRC online services helpline to see what the problem is.

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By Matrix
19th Dec 2018 15:42

The accountant would have filed using their agent login.

Your friend will need to set up their own government gateway account to submit themselves.

Agents don't typically set up online accounts for clients.

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Replying to Matrix:
Quack
By Constantly Confused
20th Dec 2018 10:01

Matrix wrote:

Your friend will need to set up their own government gateway account to submit themselves.


TomBeedy wrote:

but when i go onto enrolling for hmrc online services

So your advice is for him to do what he has said he has already tried doing? :/

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Replying to Constantly Confused:
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By Matrix
20th Dec 2018 11:40

He said he thought there would already be an account open for his friend. I explained that there wouldn’t be an account since the agent would not have set up an account for the client.

Surely I am answering the question asked?

Have you managed to find a change if career yet? I don’t understand why you are having a go at me when I was being helpful.

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