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Taxcalc v BTC CT product preference

Considering moving from BTC to Taxcalc and was wondering if anyone else had already made that move?

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BTC had a "ban the ladder campaign" but do not advertise their prices online like Taxcalc. They also increase every year. Realised Tax calc costs half the price. 

Just wondered if anyone had moved from BTC to Taxcalc for corporation tax and would share their views.

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By GR
30th May 2021 06:36

I am with BTC. They do advertise their prices online if you go on their website.

They have a good support team, i.e. quick replies to emails (a few hours). Easy to use software with lots of detailed YouTube videos explaining how to use it (therefore you hardly end up using their support team).

I have been with them for over a year and they did increase their prices after the first year but it was fairly minor (i.e. my monthly direct debit did go up by around 3%-4%). They offer discounts if you are a member of certain professional accountancy bodies.

I didn't go with TaxCalc in the end (last year) due to negative google reviews at the time, and I couldn't find detailed YouTube videos showing how to use the software from start to finish, and I couldn't find a support email address for them. I was also worried about whether or not they have any hidden fees or huge price hikes after the first year. BTC's fees seemed more transparent in the long term. Although I know many AWEB members love TaxCalc and probably my fears about TaxCalc are probably unfounded.

I was considering leaving BTC for TaxCalc due to price (although I've just noticed BTC have improved their pricing, i.e. it looks like you can buy extra individual licences rather than having to buy a bulk of extra licences that you don't actually need).

I would also be interested to hear from anyone who has made the jump from BTC to TaxCalc for accounts and corporation tax, in terms of price and support and how easy it is to use?

Although, ultimately, I think both companies long term (say 5-10 years+) are in trouble, as it looks like you can submit accounts and corporation tax returns using Xero and FreeAgent directly.

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By Matrix
30th May 2021 09:31

GR wrote:

Although, ultimately, I think both companies long term (say 5-10 years+) are in trouble, as it looks like you can submit accounts and corporation tax returns using Xero and FreeAgent directly.

I don’t think this is much of a threat. We will still need software and I expect there will be so many situations when you can’t submit from these cloud systems, it would only work for the simplest filings.

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