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Taxfiler PDF printing error

not collating the data within PDF

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Hi all

Any taxfiler users having problems printing submitted tax packs as PDFs? I have submitted a couple of SA returns, downloaded tax return and supporting pages to save as PDF but it is only pulling through the HMRC submission receipt.  I suspect a 'fix' from taxfiler might be needed but does anyone else have any ideas to resolve? Or is it just me?? I have emailed Taxfiler support, but need to send info back out to clients ASAP.

Let me know if the same is happening elsewhere - or if just me?!

Thanks

 

 

Replies (5)

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My photo
By Matrix
06th Jul 2022 16:07

Yes and they know about it and are fixing it. I sent out a few without realising, then printed one and contacted them.

Download them separately, so not using the Download pdf screen.

Thanks (1)
Replying to Matrix:
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By lja20
06th Jul 2022 16:15

I now can't input data into Taxfiler without getting the 'oops something went wrong' hoping it is linked to them sorting out the PDF issue. Thanks for confirming, I haven't yet received a confirmation back from TF....

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Replying to lja20:
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By Matrix
06th Jul 2022 16:26

It is working fine for me and I can save the pdfs separately.

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Tony s
By Tony S
06th Jul 2022 16:30

Me too, same problem. Can print separately but not all together.

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By jonharris999
07th Jul 2022 06:29

It's fixed for me now with fix 2022.7.1

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