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TFI Friday-a rant

HMRC not fit for purpose

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It's Friday, so it's time for a bitch about HMRC.

I submitted my tax return on 25th April, together with a return for 'er indoors. Tax calculated and agreed.

Today I received reminders from HMRC in respect of both returns asking me to submit the returns as soon as possible. The letters were "dated" 6th April.

How many millions of these letters do they send out to people who have already submitted their returns? Is anyone in charge of their computers? Even I could write a simple program that informs MAIL DEPT that a return has been received so don't bother sending a reminder.

If (as the letter informs me), 92% of taxpayers submit their returns on line, why are HMRC using snail mail to issue reminders?

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By Matrix
24th May 2019 16:33

This is a Notice to file and you can elect to receive these electronically instead.

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By 356B
to Matrix
24th May 2019 16:53

Would I get the electronic one a month after I'd filed as well?

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By Matrix
to 356B
24th May 2019 17:55

I expect it would be shortly after 6 April. Whether you have submitted or not, a notice to file is required.

HMRC post makes no sense. I had to just call HMRC to stop sending post to the old agent since the client wants to report them to the ICO for data protection breach.

Don’t worry about it if you have submitted the return already.

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24th May 2019 17:18

As has been recognised by Geraint Jones in a number of penalty cases, HMRC push the button to mail the letters and they are all dated 6 April, but are actually staggered in being posted out. Often means he strikes down the penalty claim for lack of evidence by HMRC that they actually required a return.

And to 'engage smug mode' I recently received a notice to file dated 6/4/2019 for a return that was submitted on 6/4/2019. Sighed and moved on :)

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By AW71
24th May 2019 20:12

Hate this as some clients contact me and ask have I actually submitted their return !!

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By SXGuy
25th May 2019 10:23

They don't check whether you submitted returns first or not. I get hundreds of clients ring saying have you filed it yet I just got a letter. I'd be a rich man if I got paid everytime I had to say. Yes it's just a standard reminder.

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to SXGuy
26th May 2019 19:17

It's not a reminder it's a notice to file - see earlier posts.

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26th May 2019 19:19

BTW the delay in receiving notices is not all down to HMRC. The post office have never been able to copy with the influx of in early April. They sit on bags of them and deliver (and sometimes don't!) as and when.

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