I am sure most of you are ahead of me here - but I now understand usual hours!
In our case (not uncommon) we are employed for 37 hours per week. (7.5 hrs Mon-thur, 7 hours Friday).
I read the CJRS guidance but couldn't make it fit - I needed numbers to help my brain.
Wrongly - I sat down with the actual calendar, and worked out the hours for July based on days in the week in that month.
Correctly - I now understand I should divide 37 hours by 7 (being the weekly pattern that repeats) and multiply by 31, being the calendar days in July.
This is a revelation - as I genuinely thought my attempt was correct.
I feel for those trying to cope with variable hours staff..especially at third hand for 'client' employees - at least I only have our own staff to worry about.
I am doing all remaining claims after the month has finished - as my operational managers cannot plan more than one day ahead..!