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The CJRS immediate issues

Checking the portal and running into these issues

Didn't find your answer?

So the scheme when live as of 6-6:30 this morning.

the immediate issues I can see. Eligibility is based on when RTI's were submitted on or before the 19th of March 2020. If you've employed someone on a monthly basis on say 18th of March 2020, but you submit your monthly RTI on the 31st of March 2020. This employee would not be eligible for the scheme.

also, say if you started the payroll in Feb, requested PAYE reference numbers from HNRC and they were not provided till the 25th of March 2020 (as we know HMRC's processing times are iffy if best). You do not gain access to the scheme.

what now?

 

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By GSWB1954
20th Apr 2020 08:21

How do I login to the CJRS portal?

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Replying to GSWB1954:
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By Wanderer
20th Apr 2020 08:34
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By Louisemunro320
20th Apr 2020 08:25

We have same problem - paye scheme started 6.3.20 but paye references not issued until 25.3.20. Client onto them now trying to resolve - as says not eligible. Ridiculous system

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By ireallyshouldknowthisbut
20th Apr 2020 08:35

I thought both of those situations were highlighted in the rules published last week as outside of scope of the system?

You had to be on the payroll in Feb was announced right at the start.

If you advised clients you could make a claim in those situations then you led 'em down the garden path for the last 3 weeks.

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Replying to ireallyshouldknowthisbut:
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By Jdopus
20th Apr 2020 08:55

The Chancellor announced changes to the rules last week, changing the relevant date to 19 March:
https://www.gov.uk/government/news/furlough-scheme-cut-off-date-extended...

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Replying to Jdopus:
By ireallyshouldknowthisbut
20th Apr 2020 09:02

correct, it was previously stated at end of Feb. Albeit I think there have been 5 (???) iterations of the guidance now. I lose track.

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Replying to ireallyshouldknowthisbut:
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By Jdopus
20th Apr 2020 14:51

Easy done, I've found that things tend to get announced in speeches during the week then not properly included in the guidance until at least a few days later if they appear there at all.

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Replying to ireallyshouldknowthisbut:
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By jules66
22nd Apr 2020 22:20

ireallyshouldknowthisbut wrote:

I thought both of those situations were highlighted in the rules published last week as outside of scope of the system?

You had to be on the payroll in Feb was announced right at the start.

If you advised clients you could make a claim in those situations then you led 'em down the garden path for the last 3 weeks.


Thing is, if you ring HMRC to set up a payroll scheme, they will give you the references over the phone and you can file RTI a few days later whereas if you set up online, it can take over a week to receive the details by letter. Last year all our new ones were somehow missed, even though we had the email acknowledgement. I ended up setting them up over the phone.
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By willkyne.blueyonder.co.uk
20th Apr 2020 08:51

Hi - Managed to do this for a business where one employee was furloughed. Thank you Wanderer for the link.
Bizarrely one of the questions is the address of the employers bank - my client banks with Barclays so very quickly had to google the address relating to the sort code, which if anyone has ever done, comes up with a lot of gibberish eg Barclays, London, Leicestershire LE87 2BB.
Just relieved to have got one done.

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Replying to willkyne.blueyonder.co.uk:
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By julie.severn
20th Apr 2020 09:14

I have discussed with HMRC over the phone - we decided between us it is the client's address on the bank statement, not the bank's address but they agreed the wording is ambiguous.

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Replying to willkyne.blueyonder.co.uk:
Caroline
By accountantccole
20th Apr 2020 10:40

https://assets.publishing.service.gov.uk/government/uploads/system/uploa...
Page 3 says you need 8. Your organisations address
I'm not sure this helps as the address statements go to isn't necessarily the registered office - or do they want the PAYE address???

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By Bertie111
20th Apr 2020 09:02

Has anyone managed to submit their CJRS application yet? I have been trying since 7am this morning and still coming up with technical issues, please try later!

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By tom123
20th Apr 2020 09:06

Feeling a teeny bit smug - just done mine :)

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By Bertie111
20th Apr 2020 09:28

Did yours go through straight away?

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By NStJL
21st Apr 2020 18:34

Has anyone used the HMRC calculator to calculate the amount to claim? I can get the pay right (time apportioned by calendar day) but the NI claim seems too high for every claim I have checked. I have studied the examples and cannot work out how the HMRC calculator gets it answers.
If anyone is interested I have now answered my own question. If your employee took a 20% salary reduction from the start of the month but was only furloughed part way through the month, the calculator assumes the full salary was paid up to the furlough date with attendant NI and that "extra" NI is included in the pro-rata claim calculation. It does not simply look at the time apportioned NI on the claim value, as it does with the pension. Two of my clients have done this (ie reduced salary for the whole month, not just from the furlough date) with staff agreement.

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