We have used Tolleys' Online seminars for our CPD for over 10 years. I have been very happy with the content and so no issues there.
It is quite expensive and the annual fee increases are up to 15% which is crazy.
Anyway, approx 60 dyas before the renewal date we had an invoice for the renewal for the 2022 year. I immediately contacted them and said I did not want to renew this year but was told that the terms of the contract stated that it would auto renew unless 90 days notice was given! I have checked the small print and this is correct.
I emailed them in 2019 and asked them to stop all automatic renewals but I have signed a new contract in 2020 and 2021 so I think that my request is no longer valid?
This is such poor business practice from Tolleys.
Has anyone had a similar issue and has any advice?