Is anyone using Top Up Tax finding it is not dealing with losses as expected?
I am trying to relieve a current year trading loss against current year profit from a small (£100) amount of bank interest and if I put the loss relief in the post 4/17 box the software still calculates corp'n tax as due. If I say that I've used pre 4/17 losses (ie put loss relief in the b/f losses box) then the tax is zero. Second issue is that a carry back claim against last year's bank interest deducts the loss from pre 4/17 AND post 4/17 c/f losses.
You can never get through on the phone - emails take the best part of a day to get a reply and they have referred both queries to the development team but seem unable to tell me how long it will take to resolve (hours/days/weeks/months? who knows). Sept 18 accounts need to be filed by 30 June, and sooner actually as client is going on holiday & I am none the wiser when I will hear back.
I'm guessing you get what you pay for...
Just wondered if anyone else had a similar problem - or a solution?