I've tried to download VT software, it keeps coming up with a virus error. Contacted VT, they told me to disable McAfee which I have done, still will not download because of virus. I turned firewall off, it still comes up with a virus error. Does anyone know how to overcome this problem. Thanks for your help
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Just tried scanning it with:-
Malwarebytes
Windows Defender
& no issues reported.
If you have disabled McAfee and the firewall what is reporting the virus error?
McAfee are currently falsely identifying that the VT Accounts set up program contains a virus.
We have been unable to contact McAfee to ask them to rectify this problem.
Users need to turn McAfee off and turn their computers off and on again before installing the software.
VT Software
The same thing has happened with Moneysoft in the past, mentioned on here, so leaving McAfee off (and adding a different package) may help for the future.
If Victor's suggestion doesnt happen first time, try uninstall McAfee, then a PC restore to a point before the latest McAfee update (probs the end of Feb).
Fingers crossed for you.
No need to uninstall virus software if it's just an installation issue.
Restart pc in safe mode and install there. Then restart pc again.