I am having trouble getting information via a clients power of attorney official. The client has an Aviva Unit trust held in an investment account. I cannot get hold of the financial advisors or Aviva directly. She has a regular income each month but this is not a 5% withdrawal bond. The financial advisor has "estimated" dividend income and interest, however I need more details. This is the last year I shall deal with the client because of these problems! What should Aviva be issuing and surely this should be available now its September!!!