New client has continually ignored phone messages and emails. I've just seen the bookkeeping, which is diabolical. ( Client is alive and well.)
I am thinking of writing a letter indicating the many problems that need to be solved, stating the deadlines coming up in the next few months and stating that I will not bust a gut at the last moment to sort things out, and anyway cannot without client interaction. And saying I will do nothing further until she contacts me, and that there will be an extra fee if she leaves things very late.
How have you handled these types of people in the past? I've never had such a problem before.