Wondering whether anyone else has encountered this.
Two clients now, neither called Nigel, have stopped having their VAT payments taken, and been hit with penalties for late payment as they were unaware of it.
In the first case, the VAT say that the clients cancelled the mandate themselves, which they obviously wouldn't, and are refusing to accept the appeal against the penalty. The second case has just happened.
It is of course possible it's a bank mistake, but they are different banks.