In common with many other businesses, quite a few of my clients cancelled their VAT direct debits to ensure that any VAT due was deferred until 31 March 2021. These now need to be set up once again. You'd think this would be easy, but it would appear not to be the case!
I know agents are no longer allowed to do this on behalf of clients, and this has been confirmed by me logging into our old agents account (no option to set up the DD) and our online services account (again, not an option), but how are clients expected to do this?
According to HMRC this can be done through the clients own business tax account, but I don't think many/any of my clients have one. I've just tried to set one up for a client, but was told that they were already registered via another MTD account (i.e. mine).
Does anybody have any ideas how this could be sorted out?