My client has today received a VAT email supposedly from HMRC ( looks like a genuine HMRC email address ) saying he didnt file/make payment of VAT return for QE 30/09 and that an assesment has been made and that this amount is going to be collected by DD in 2 days time .......the problem I have is :-
1. The VAT return was filed on time - have HMRC acknowledgement email and VAT return is available to view on gateway.
2. Payment of the correct amount as per the VAT return has already been collected by HMRC.
I have a few questions :-
1. Would HMRC ever send this type of email ?
2. Can they legally collect an assesment by DD ?
Of course i am going to telephone tomorrow to speak to them directly about this but unfortunately this isnt the first time this client has experience problems....18 months ago HMRC managed to overwrite the clients VAT number with that of another company....after several phone calls despite telling me it was impossible ( i knew it wasnt as they had done it ) they rectified it but never replied to my official complaint .....so think the client thinks this is our fault !!
Thanks for any advise you can give..